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Support Documentation

Call us toll free at 1-800-MEDIAST (633-4278) ext. 102 or contact us by email if you require assistance with any of our services.

Email Servers:

DNS Records for Email Setup (using your own DNS):

Contact your DNS hosting company and ask them to change your MX records according to these specifications. Or, if you have access to your DNS hosting company's control panel for your domain, you can make these changes yourself.

MX1.EMAILSRVR.COM (preference/priority should be 10)
MX2.EMAILSRVR.COM (preference/priority should be 20)

DNS Setup (using our DNS):

If you need additional zones setup, we'll need to know in advance. Please contact us before you change the name servers for your domain. If you do not require additional zones, change your name servers to the following and let us know when this has been completed:

NS1.MEDIAST.COM (primary)
NS2.MEDIAST.COM (secondary)
NS3.MEDIAST.COM (secondary)
NS4.MEDIAST.COM (secondary)
NS5.MEDIAST.COM (secondary)
NS6.MEDIAST.COM (secondary)

Email Client Setup Documents:

You can send and receive email from your account using virtually any desktop or handheld email client. These PDF documents will help you get started. (Requires Adobe Reader 5.0 or above.)

Windows Clients
	Outlook 2007 POP Setup Guide (0.4 MB)		Outlook 2007 IMAP Setup Guide (0.4 MB)
	Outlook 2003 Setup Guide (0.3 MB)		Webmail User Guide (3.5 MB)
	Outlook 2002/XP Setup Guide (0.3 MB)		Netscape Mail Setup Guide (1.0 MB)
	Outlook 2000 Setup Guide (0.3 MB)		Mozilla Thunderbird Setup Guide (0.9 MB)
	Outlook 98 Setup Guide (0.2 MB)		Eudora Setup Guide (0.6 MB)
	Outlook Express Setup Guide (0.3 MB)
Mac Clients
	Mac Mail Setup Guide (0.2 MB)		Entourage Setup Guide (0.6 MB)
Palm OS
	Snapper Mail Setup Guide (0.3 MB)		VersaMail Setup Guide (0.3 MB)